FAQ

• HOW DO I TRACK MY ORDER?
YOU CAN TRACK YOUR ORDER ON OUR WEB SITE TRACK MY ORDER ICON AFTER YOU LOGIN TO YOUR ACCOUNT.YOU WILL BE PROVIDED A TRACKING INFORMATION VIA EMAIL.

• WHERE DOES RESURGENCE GEAR SHIP?

WE DELIVER WORLD SIDE.OUR DELIVERY SYSTEM ENSURES EVERY ORDER DELIVERED TO EVERY CORNER OF THE WORLD.

• WHAT ARE THE CHARGES FOR SHIPPING & HANDLING?
Shipping and Handling rates are based on order size, destination, and delivery time. Check with our shipping rates after you have purchased merchandize in your cart.

• WHAT ARE THE RETURN AND EXCHANGE POLICIES?
If you are not satisfied with your purchase, you may return it to us for an exchange or refund. Click here to view our return/exchange policy.

• WHAT IF MY MERCHANDISE DOES NOT FIT?
We recommend a Speed Exchange. A Speed Exchange is where you choose your replacement merchandise and we charge your original payment type for the replacement merchandise right away. We then ship the replacement merchandise to you at no cost for shipping. In the meantime, you send us your original merchandise and we will credit your original payment type once we receive the merchandise. You can process a Speed Exchange by clicking here. Otherwise, you can return or exchange your merchandise by sending it back to us.

CHECKOUT FAQ
• WILL I GET A CONFIRMATION NUMBER?
Once your order is placed you will receive an email from us with your order number. You will receive another email when your order ships. • WHAT IF MY ITEMS DO NOT FIT? We recommend a Speed Exchange. Order your merchandise today, we'll charge you for the new merchandise and waive your outbound shipping fees. Return your original merchandise (and receipt) to us. We'll process your credit when we receive your item for once.

 

ORDER FAQ
• CAN I CHANGE MY ADDRESS?
To make a change to your order, send us an email at: info@resurgencegear.com.

• HOW DO I EXCHANGE MY ORDER?
For a full refund send your merchandise back to us. You are responsible for return shipping costs and the condition of the merchandize is in its resellable condition.

• WHAT IF MY ITEMS DO NOT FIT?
We recommend a Speed Exchange. Order your merchandise today, we'll charge you for the new merchandise and waive your outbound shipping fees. Return your original merchandise (and receipt) to us. We'll process your credit when we receive your item.